Question 1

Is the free server really free?

Accepted Answer

Yes. The free tier is not a trial or a promotion. It works with manual renewal every 48 hours (one click from your dashboard) to prevent inactive servers from consuming resources.

Question 2

How many players can join my server?

Accepted Answer

There is no hard player limit. The number of concurrent players you can comfortably host depends on the RAM allocated to your server, your plugins, and your mods.

Question 3

Can I install plugins or mods?

Accepted Answer

Yes. You have full access to the file manager and console. You can install Paper, Spigot, Forge, Fabric, and any compatible plugin or modpack.

Question 4

Where are the servers hosted?

Accepted Answer

Our servers are hosted primarily in Europe. Specific locations depend on the infrastructure provider used for your plan (currently including OVH and Oracle Cloud).

Question 5

Will my server be stopped if I don't play?

Accepted Answer

The server stays online 24/7 as long as you renew it every 48 hours (free tier) or your subscription is active (paid plans).

Question 6

Can I upgrade to a higher plan later?

Accepted Answer

Yes. You can migrate to a higher plan at any time from your client area. Your data and plugins are preserved.

Question 7

Are there ads in the game?

Accepted Answer

No ads are injected into your Minecraft server. Ads are displayed on our public website interfaces only, never inside the game.

Question 8

How do I cancel my subscription?

Accepted Answer

From your client area, Account section. Cancellation is immediate and free of charge. Your servers remain active until the end of the already paid period.

Question 9

What payment methods are accepted?

Accepted Answer

We accept Visa, Mastercard, American Express, PayPal, and many other payment methods supported by Stripe — availability depends on your location and regional restrictions.

Question 10

Can I get a refund?

Accepted Answer

No. Because the service is provisioned and used immediately after payment, no refund can be issued. Please review your plan choice before subscribing.